7 Days Checking Warranty

Daraz2020 believes in making online shopping a phenomenal experience centered around you, so you can enjoy complete satisfaction along with the impeccable level of service. That’s why we believe you have every right to have your product checked, and, if needed, replaced. Because at Daraz2020,

“If You’re Not Happy, We’re Not Happy.”
That’s why we have our famous 7-days Checking & Replacement Warranty.

What is it?

Though you won’t ever need it, our 7-days Replacement and Checking Warranty is a service we created in order to provide you with complete peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely operational or internal issues. However, If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours via email at [email protected] or via call at 0335-901-9001 so that we can replace your product.In case you find one, give us a call or email us. We’ll verify your claim and replace the product for you right away.

Returns/Exchange

Daraz2020 Replacement policy is valid for 2 situations/circumstances:

  • In case you are delivered the wrong product.
  • In case the product delivered to you has some defect or issue.

Some Do’s and Don’ts:

  • Items must be unused and undamaged and must be in their original purchase condition.
  • You need to send us the following: Original Product Packaging, Manufacturer’s Containers, Documentation, Warranty Cards, Manuals, and all accessories.
  • All packaging, including the original manufacturer’s containers, must be unmarked and not defaced in any manner.
  • Courier for sending back the product will be borne by customer.
  • This warranty does not cover any defect caused by an accident, misuse, abuse, improper installation or operation, lack of reasonable care, loss of parts, tampering or attempted repair by a person not authorized by the distributor.
  • In case if any customer doesn’t want to take the same product which he/she has ordered or is not satisfied with the product purchased, then the customer can replace the purchased product with any other product mentioned on the website. In this case, customer can align a replacement with a deduction of 20% (standard replacement charges). These charges would be deducted on the invoice amount of the next transaction.

For Customer Support Related write to:
[email protected]
Call us at: 0335-9019001

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